__________________________________________________________________________ Description CCR Club’s Operational Performance Benchmarking programme is a UK & Ireland centred benchmark also used by a growing number of international participants. The service comes with a detailed guide to benchmarking in the form of a published book.When you take part in one of our Operational Benchmarks we guarantee NOT to sell your information to vendors as a lead-generating exercise and we never resell your contact information as many of our competitors do.
__________________________________________________________________________ Designed For For Busy Contact Centre professionals looking for short and snappy, highly current themes who don't have time to complete a tomb of a questionnaire. You want the results of the benchmark before you've forgotten what you've entered and it's out of date. You want intelligence back on current themes that have been selected by your peers, therefore highly relevant. __________________________________________________________________________ Formats Available Book. Club Members receive a detailed guide to benchmarking in the form of an annual hard copy book.Benchmarks. Our Operational Performance benchmark covers one new topic each month and we return customised findings to participants within 60 days of launching the theme. __________________________________________________________________________ Register for further information. |
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Contact Centre Research
T: +(44) 1978 710483 | Fax: +44(0) 870 48 676 48 | E: enquiries@cc-research.com
